This best-selling series takes the latest topical themes and provides accessible and practical advice.
* Over 50 practical activities to build your confidence and effectiveness.
* Managing resources, motivating colleagues and coping with paperwork - don't worry, we have it covered!
* Invaluable expert support at your fingertips sing the problem-related index.
* Photocopiable pages enable you to share your new skills.
* You can do it, we can help!
